Shipping & Delivery Policy

1. Overview
At Indian-Libas.com, we aim to deliver your favorite ethnic wear — sarees, suits, and salwar sets — safely and on time across India.
This Shipping & Delivery Policy outlines how we process, ship, and deliver your orders.

2. Order Processing Time

• Orders are usually processed and dispatched within 1–3 business days of confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• Once your order is dispatched, you will receive a tracking link via whatsapp or email from our delivery partner.

3. Delivery Timeline

• Our standard delivery time is 4–8 working days depending on your location.
• Metro cities: 3–5 days
• Tier 2 & 3 cities / remote areas: 6–9 days
• During festive seasons or sales, delivery timelines may be slightly extended due to high order volume.

4. Shipping Partners
We work with trusted courier partners such as Shiprocket, Blue Dart, Delhivery, Xpressbees, and Ecom Express to ensure fast and reliable delivery across India.

5. Shipping Charges

• We offer Free Shipping on prepaid orders above ₹999.
• For orders below ₹999, a small shipping fee may apply (visible during checkout).
• COD (Cash on Delivery) orders may include an additional handling fee.

6. Cash on Delivery (COD)

• COD is available on most pin codes across India.
• To ensure smooth deliveries, please keep the exact order amount ready at the time of delivery.
• In case of repeated COD refusals or fake orders, we may disable COD for that account.

7. Tracking Your Order

• Once shipped, you can track your order using the tracking link provided via SMS/email.
• Alternatively, you can check order status under “My Orders” section on our website (if registered).

8. Delays in Delivery

• While we strive for timely deliveries, delays can occur due to unforeseen logistics or weather issues.
• If your order is delayed beyond 10 working days, please reach out to us at:
  📧 Email:support@indian-libas.com
  📞 Phone: +91 78279 57058
  🏢 Business Name: Banita Ventures
  🔢 GST Number: 07CEZPK5367K1ZJ
  Our team will assist you promptly.

9. Incorrect Address or Failed Delivery

• Please ensure your shipping address and contact details are entered correctly at checkout.
• If a parcel is returned to us due to an incorrect address or unavailability, re-shipping charges may apply.

10. International Shipping
Currently, we ship only within India. International shipping will be introduced soon.

11. Contact Us
For any shipping or delivery-related queries, please contact us at:
📧 Email:support@indian-libas.com
📞 Phone: +91 78279 57058
🏢 Business Name: Banita Ventures
🔢 GST Number: 07CEZPK5367K1ZJ
🕒 Monday to Saturday, 10 AM – 6 PM

Summary:
We take pride in ensuring your Indian Libas order reaches you quickly, securely, and beautifully packed. Thank you for choosing us for your ethnic wear shopping!